Welcome to ContalentsWe are a ecommerce industry arm

Unraveling the Secrets The Power of Mystery Shopper Services

At Contalens, our Mystery Shopper Services are the key to unlocking insights into your business's customer experience. We deploy trained undercover agents to assess every aspect of your operations, providing you with valuable feedback to enhance customer satisfaction and drive growth.
Start a project

Actionable Recommendations Professional Mystery Shopper Services for Business Success

Unbiased Assessment

Our mystery shoppers offer impartial evaluations, providing authentic feedback from a customer's perspective.

Tailored Programs

Customized mystery shopping programs designed to target specific areas of concern or improvement.

Comprehensive Reports

Detailed reports with actionable insights, highlighting strengths and areas for enhancement.

Industry Expertise

Our shoppers are trained across various industries, ensuring a deep understanding of sector-specific challenges.

Benchmarking

Compare your business's performance against industry standards and competitors.

Real-Time Data

Access results quickly, allowing for immediate corrective action when necessary.

Enhanced Customer Experience

Identify and rectify pain points in your customer journey to boost loyalty and retention.

Confidentiality

Your business and shoppers' identities are kept confidential, ensuring unbiased results.

Quality Control

Ensure consistent service standards across multiple locations or franchises.

Cost-Effective

Improve roi by making informed decisions based on shopper feedback.

WANT TO GET IN TOUCH WITH US?

Contact us today if you’d like to know
more about what our Mystery Shopper Services

Get A Quote

Contact Us

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.
+2 010 969 36 481